Attention: Head Office
My story Bloomable (PTY) Ltd. florist and gifts.
My story / original order started on the
29th April '25 when I first made contact with Bloomable (PTY) Ltd. florist and gifts, ordering what seemed to be a simple and easy order of 2 x flower basket gifts to two different ladies living at the same home address in KZN.
It turned out to be one of the most complicated and extremely difficult online orders I have ever made in South Africa. I have experienced the most Positive and equally the most Negative correspondence
with sales ladies working for Bloomable florist (PTY) Ltd.
To make a very long story short - a very astute and professional lady working in the Support section of the company- obviously working purely on difficult orders or customerss, saved the day and we finalized the original order with a very
Happy Ending on the
9th & 10th May '25 making two completely different and much older ladies ( both 85 years old ) living in Gauteng Retirement Village's, very happy with the two most exquisite flower baskets any one has ever seen.
Because of the poppy act I can't mention this special Support ladies Complete name & Surname - so let's just name her- Nastassja.
Nastassja you are exceptionally good at your work and you deserve one huge raise or bonus from Bloomable (PTY) Ltd.
I want to personally thank you for your exceptionally generous and par excellent communication skills.
I will surely order many more gifts and flower baskets from Bloomable ( PTY) Ltd in the foreseeable future.
Sincerely Alet Loubser
A Tale of Triumph: My
To the Attention of Head Office Bloomable (PTY)Ltd
My Unforgettable Journey with Bloomable (PTY) Ltd.
I'm writing to share an extraordinary story of perseverance, dedication, and ultimate triumph. My journey with Bloomable (PTY) Ltd. began on April 29th, 2025, with a seemingly straightforward order for two flower basket gifts to be delivered to a bride and her mother-in-law living in KZN in the same house.
Little did I know that this innocent order would morph into one of the most complicated and arduous online experiences I've ever faced in South Africa.
I encountered a rollercoaster of emotions, veering from frustration to elation, as I interacted with various sales ladies who struggled to bring my vision to life.
Just when all hope seemed lost, a guardian angel emerged in the form of Nastassja, a consummate professional from the Support team. With her exceptional expertise, patience, and dedication, she masterfully navigated the complexities and brought my original order to fruition. On May 9th and 10th, 2025, the two exquisite flower baskets were delivered to two remarkable ladies, both 85 years young, residing in Gauteng - both living in different Retirement Villages in Gauteng and the flower baskets brought immense joy to these two beloved ladies.
My own mother and my lovely mother-in-law.
Because of the SA PAoppy Act I am not allowed to mention any names working for Bloomable florist and gifts.
I will name my safe the entire order angel Nastassja. Your outstanding service, generosity, and communication skills are truly deserving of recognition. You are the epitome of excellence, and I wholeheartedly recommend that Bloomable (PTY) Ltd. acknowledges your remarkable contributions with a substantial raise or bonus.
Thank you, Nastassja, for an unforgettable experience.
Ps. Nastassja is not working in the sales devision but in Support ( Support means dealing with default orders and or clients ).
I eagerly look forward to placing many more orders with Bloomable (PTY) Ltd. in the future and I will order my entire list of names for gifts and flower baskets ONLY from Nastassja.( Fictitious name )
Looking forward working together in the near future
Sincerely
Alet Loubser